I lead UX teams that design for the person carrying the weight — building the conditions for observation, holding the vision through every handoff, and developing designers who reach the WOW without me in the room.
I drive UX practices that build for the full arc — not just the welcome, but every stage through to the moment a person returns, recommends, and brings someone else with them.
Garry Kapoor
FEATURE PROJECTS
Discover how I transform ideas into impactful digital experiences
Autonomous - Digital Twin
The building operator at 2am, alone with eight systems reporting, needs to know in one glance whether she can go back to sleep. The Autonomous Digital Twin replaces the abstract dashboard with a spatial, living picture of her building — natural-language questions, real-time visualization, what-if simulation. She doesn’t read the building anymore. She walks through it.
HMI - Site Manager
The site operator walks in at 6am with a list in their head — AHUs to start, RTUs to schedule, lights to bring on for the floor that opens at 7. They cannot fight the tool for any of it. Site Manager strips the interface to the act itself: turn it on, turn it off, configure the page to match the building you actually run — not the building the software was designed for.
Web - ROI Dashboard
The executive who signed off on the $100K is going into a quarterly review where someone will ask whether it was worth it. They need an answer, not a spreadsheet. The ROI Dashboard turns operational telemetry into a story they can carry into the room — identified, realized, lost, and projected savings, separated cleanly enough to defend each number across the table.
Web - Sentient Building
A building used to be a thing that broke, and breaking meant a call to someone. The Sentient Building reverses that — it notices its own faults, decides which ones it can fix, and surfaces the rest to the right person before anyone else sees them. Owner, operator, technician — each receives only what they can act on, in the order that protects their work and their judgment.
Farewell Gift
After 27 years, John Bandringa was leaving — and a corporate goodbye would have missed him entirely. So we asked the team a different question: what is the moment with John you carry with you? The answers became something only the people who worked with him could have made. The gift was not a product. It was a record of what they had carried together.
Web — Connected Buildings
A customer with thirty sites cannot read thirty dashboards. The Connected Buildings portfolio view answers one question across all of them: where is value being identified, lost, realized, and projected — across Energy, Asset Lifecycle, and Operations? The morning that used to be spent assembling that picture now opens on a single screen.